تتشرف إدارة الأكاديمية العربية البريطانية للتعليم العالي بتقديم مجموعة من الدروس في إدارة الضيافة و ذلك بشكل مجاني لزوار موقع الأكاديمية الأعزاء، و ذلك بصيغة ملفات PDF يمكن الاطلاع عليها من خلال الروابط التالية:

Hospitality Management

Hospitality Management Study Guide

Unit 2

CAREER DEVELOPMENT

DEFINITION AND DEVELOPMENT OF THE PERSONNEL FUNCTION

DEVELOPMENT

Diploma in Tourism

Instruction on the job

JOB DESIGN

LEADERSHIP

METHODS OF TRAINING

Manpower

PROBLEMS IN MANPOWER PLANNING

STAFF MOTIVATION

THE FOLLOW UP

THE OBJECTIVES OF PERSONNEL MANAGEMENT

THE ORGANISATIONAL STRUCTURE

THE SCOPE OF PERSONNEL MANAGEMENT

TRAINING OF DIFFERENT CLASSES OF WORKER

TRAINING

The advantages of career development

The techniques of job design

Tutor Marked Assignment 2

Unit 6

CREATING AND MAINTAINING CONTROL SYSTEMS

Corrective Action

Develop an Improved Method

Examine the Facts Recorded

FINANCIAL CONTROL

Internal sources and storage

MATERIALS CONTROL AND MAINTENANCE

ORGANISATION AND METHODS

PRODUCTION CONTROL

QUALITY CONTROL

SALES CONTROL

Setting Standards

Sources and storage of information

TECHNIQUES OF WORK STUDY

THE APPLICATION OF WORK STUDY IN THE HOTEL AND CATERING INDUSTRY

TYPES OF CONTROL

Tutor Marked Assignment 6

WORK STUDY

creating and maintaining info

external sources and storage

procedures to be followed in designing and operating a budgetary control

three principal ways of arriving at the work content of a job